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I was really blown away when I used the the face cleanser, conditioner and moisturizer, however I used an existing cream I own that I have for my eyes. For the first time I could feel a distinctive difference in the feeling the products had on my skin. I never noticed before, but used next to each other; I could really tell the difference between the natural, fresh organic products versus my older "clinical" chemical products, as the old eye cream felt comparatively harsh on my skin and didn't have the same light, fresh and alive feeling the rest of my face had as a result of the Miessence products. In terms of service I have been blown away by the passion and knowledge shown by Narelle Chenery who graciously gave me a tour of the factory that makes the products locally in on the Gold Coast.